Terms of service.
Introduction
Welcome to Big Daddy Heat's online store. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.
Product Information
Big Daddy Heat makes every effort to ensure that the products displayed on our website are accurate and up-to-date. However, we do not guarantee that the information provided on our website is error-free, complete, or current.
Orders
All orders placed through our website are subject to our acceptance. We reserve the right to refuse any order for any reason at any time. Once an order is placed, we will send you a confirmation email.
Pricing
All prices displayed on our website are in U.S. dollars and are subject to change without notice. We are not responsible for typographical errors or inaccuracies related to pricing.
Payment
We accept the following forms of payment: Visa, MasterCard, American Express, and PayPal. We will charge your credit card or PayPal account at the time of purchase.
Shipping
We ship to all U.S. states and territories. Shipping costs will be calculated at checkout and are based on the weight of your order and the shipping destination.
Damages and Issues
Upon receipt of your order, please thoroughly inspect it and contact us immediately in the event of any defects, damages, or if you have received the wrong item. Our goal is to address the issue promptly and make it right. Kindly inform us within 7 days of receiving your order to ensure accuracy and a timely resolution.
Non-Returnable Items
Please note that our sauces are considered perishable goods and cannot be returned. If you have any questions or concerns regarding your specific item, do not hesitate to reach out to us.
Refunds and Replacements
We take great care in ensuring the safe delivery of your order, and damages during shipping are rare. However, in the unlikely event that a bottle breaks during shipping, please notify us immediately here or by using our contact us form. Kindly include your order number and provide photos of the shipping label/package, as well as a picture of the broken bottle(s). We will be glad to replace your bottles or process a refund, excluding the cost of shipping.
Intellectual Property
All content on our website, including but not limited to text, images, graphics, logos, and trademarks, is the property of Big Daddy Heat or its licensors and is protected by U.S. and international copyright laws.
Disclaimer of Warranties
Our website and its contents are provided on an "as is" and "as available" basis. Big Daddy Heat makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website.
Limitation of Liability
In no event shall Big Daddy Heat be liable for any damages of any kind arising from the use of our website or any products or services purchased through our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Governing Law
These Terms of Service and any dispute arising out of or related to these Terms of Service or our website shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.
Contact Us
If you have any questions about these Terms of Service, please contact us